Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We offer same-hour arrival for emergency situations in Myrtle Point and surrounding areas. For stuck doors, our technicians arrive fully equipped to diagnose and repair most issues on the first visit. Common causes like broken springs, off-track doors, or opener malfunctions can typically be resolved within 1-2 hours of arrival. Call (541) 422-3658 for immediate assistance.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors can result from several issues: broken torsion or extension springs (most common), doors that have come off their tracks, malfunctioning openers, broken cables, damaged rollers, or obstructions in the track. Temperature changes can also cause metal components to expand or contract, leading to binding. Our technicians perform a complete diagnostic to identify the root cause and provide lasting repairs.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We work with several financing partners to provide affordable monthly payment plans for qualified customers. Options include 0% APR promotions, low monthly payments, and terms up to 60 months. Contact us for details and to see which financing options you qualify for.

Question 4

What's included in your 3-year warranty?

Accepted Answer

Our comprehensive 3-year warranty covers all labor and workmanship on installations and repairs. If any issue arises related to our work within three years, we'll return to fix it at no additional cost. This includes spring adjustments, track alignments, opener programming, and any component we installed or repaired. Parts are covered under their respective manufacturer warranties.

Question 5

Are you available for emergency service on weekends and holidays?

Accepted Answer

Yes, we provide 24/7 emergency garage door service, including weekends and holidays. We understand that garage door emergencies don't follow business hours. Our on-call technicians are ready to respond with same-hour arrival when possible. Emergency service rates apply for after-hours calls.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance annually for residential garage doors, or twice yearly for high-use situations. Regular maintenance includes lubricating moving parts, checking spring tension, testing safety features, inspecting cables and rollers, and adjusting track alignment. Preventive maintenance extends door life and prevents costly emergency repairs.

Frequently Asked Questions